Privacy Policy

Thank you for choosing to trust AlphaTrace Research, LLC ("AlphaTrace," "we," or "our") to be your trusted insurance policy tracing partner. We value your loyalty and commit to protecting both your firm's and your client's interests and privacy. This Privacy Policy Statement ("Policy") outlines how AlphaTrace collects, uses, and protects personal information obtained from users ("User," "you," or "your") of our services. Protecting your privacy and the confidentiality of your personal information is of utmost importance to us. By accessing or using our website or services, you agree to comply with this Policy. Please read it carefully.

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1. Information We Collect:

   • 1.1. Personal Information: When personal injury firms, case managers and attorneys submit requests to AlphaTrace Research, we may collect personal information such as:

     • a. Contact information (name, email address, phone number).

     • b. Professional information (firm name, job title, professional credentials).

     • c. Case-related details (including but not limited to case number, parties involved, incident description).

2. Use of Personal Information:

   • 2.1. We collect and use personal information for the following purposes:

     • a. Providing our research services to personal injury attorneys.

     • b. Responding to inquiries and requests for information.

     • c. Communicating with Users regarding their requests or providing updates on our services.

     • d. Improving and enhancing our services and website.

     • e. Sending you targeted marketing and promotional communications. For example, when expressing an interest in obtaining further information about us and our website or special promotions.

3. Data Confidentiality and Security:

   • 3.1. AlphaTrace Research takes appropriate measures to ensure the confidentiality, integrity, and security of the personal information we collect.

   • 3.2. We implement physical, technical, and administrative safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

   • 3.3. We limit access to personal information to authorized personnel only, who are bound by strict confidentiality obligations.

4. Sharing of Personal Information:

   • 4.1. AlphaTrace Research does not sell, trade, or rent personal information to third parties for marketing purposes.

   • 4.2. We may share personal information with trusted third-party service providers who assist us in delivering our services and operating our business. These service providers are obligated to protect the confidentiality of personal information and may only use it for the purposes specified by AlphaTrace Research.

5. Legal Compliance and Protection:

   • 5.1. AlphaTrace Research may disclose personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to:

     • a. Comply with a legal obligation, court order, or government request.

     • b. Protect our rights, property, or safety, as well as the rights, property, or safety of Users or others.

6. Data Retention:

   • 6.1. We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

7. Consent and Opt-Out:

   • 7.1. By submitting personal information to AlphaTrace Research, you consent to the collection, use, and disclosure of that information as described in this Policy.

   • 7.2. You have the right to withdraw your consent at any time. To opt-out or request the deletion of your personal information, please contact us using the information provided below.

8. Third-Party Websites:

   • 8.1. Our website may contain links to third-party websites or services. This Policy does not apply to such third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.

9. Changes to this Policy:

   • 9.1. AlphaTrace Research reserves the right to modify or update this Policy at any time. We will notify Users of any material changes by posting the updated Policy on our website. Your continued use of our services after the changes will signify your acceptance of the revised Policy.

10. Contact Us:

    • 10.1. If you have any questions, concerns, or requests regarding this Privacy Policy Statement or the handling of your personal information, please contact us at:

 

AlphaTrace Research, LLC

2934 E Rivernest Ct.

Boise, ID 83706

contact@alphatracer.com

(208) 420-1645

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By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy Statement. If you do not agree with any part of this Policy, please refrain from using our services.